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Membership Manager (m/f/d)

  • Milan, Italy
MarketingThe Cover Milan

Job description

Join Us in Shaping the Future of ultra Luxury Hospitality in Milan!

Are you ready to be at the forefront of an exhilarating journey into the world of ultra luxury hospitality? Milan's rich history and modern luxury converge at the iconic Torre Velasca, soon to open its doors to the city's most discerning guests. With 72 sophisticated residences and stunning penthouses overlooking the ancient center, opulent interiors that whisper of a storied past, private dining with views of the Duomo, a sprawling spa and gym, and access to elite amenities such as a private members' club, a signature restaurant and discreet concierge services, leisurely stays are encouraged to enjoy Milanese life at its finest.

Torre Velasca is embarking on an exciting venture into the luxury market, and we're looking for someone like you to lead the charge!

Your Role as a Membership Manager:

You possess an entrepreneurial spirit with a hands-on approach to innovation.

Building relationships and communicating effortlessly with diverse individuals, particularly within the realms of luxury, fashion, design, and art, comes naturally to you.

Your extensive local network and profound understanding of Milan's social landscape make you a valuable asset in curating bespoke experiences for our members, including exclusive access to our gym and spa facilities and a diverse wellbeing program. A university degree in Communication is highly desirable.

What We Offer:

  • Be at the forefront of an exciting new chapter at Sircle Collection, shaping the future of hospitality in Milan.
  • Join a diverse and talented international team, where personal and professional growth is encouraged and supported.
  • A competitive compensation package
  • Fixed employee rates for all Sircle Collection hotels
  • Embrace our core values of heartfelt service, creativity, ambition, and surprise as we strive to create exceptional experiences for our guests.

Job requirements

What You'll Bring to the Table:

Membership acquisition: you drive membership acquisition and retention by curating exclusive experiences tailored to the interests of our esteemed members, with a focus on the luxury market, fashion, design, art, and our top-notch gym and spa offerings.

Network and relationship building: you cultivate and maintain a robust network of influential individuals within Milan's elite social circles, leveraging connections to enhance the membership experience, you serve as the primary liaison between the club and its members, ensuring exceptional service delivery and personalized attention at all touchpoints, including the gym and spa.

Strategic Mindset: you collaborate with cross-functional teams to develop and execute strategic initiatives that elevate the club's brand presence and attract new members, emphasizing the unique gym and spa amenities.

Planning and overseeing Member Events: you oversee the planning and execution of member events, ensuring seamless coordination and flawless execution, while also integrating opportunities for members to experience our wellbeing program and last but not least you maintain a visible presence within the club, embodying the essence of Torre Velasca and fostering a sense of community among members, highlighting the three areas of member’s life, wellbeing, business and community.


  • Minimum of 3+ years of experience in leadership roles within the luxury market, preferably in membership management or hospitality.
  • Proven expertise in VIP handling, with a keen eye for detail and a commitment to delivering unparalleled service.
  • Exceptional written and verbal communication skills, with fluency in English and Italian.
  • Strong critical thinking abilities and problem-solving skills, with the agility to adapt to dynamic environments and evolving member need

About Sircle Collection:

Sircle Collection is a vibrant group of one-of-a-kind hotels, restaurants, and bars in Europe's most inspiring neighborhoods. From Amsterdam to Milan, we believe in work that sparks real connections and creates unforgettable moments for our guests.

Ready to Embark on this Exciting Journey?

Join us at Torre Velasca and embark on a journey to redefine luxury experiences in Milan, where our top-notch gym and spa facilities are key offerings for our esteemed members. If you're ready to make a lasting impact within an iconic setting, we'd love to hear from you.

Press the application button and send us your CV. Our People & Culture Department will reach out within 5 days to schedule a meeting and discuss this incredible opportunity further.


  • Milan, Italy
The Cover Milan


We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

Hiring Process

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