We are looking for a highly capable IT Coordinator to join our centralized Service Desk team in Amsterdam. Sircle Collection is a dynamic hospitality collective operating across Europe and the UK. As we continuously take over and integrate new sites, this role is critical to our seamless expansion.

While you will act as the "boots on the ground" for our Amsterdam properties, a significant portion of this role focuses on backend infrastructure, systems integration, and cross-border support. You will be a core member of our Support Team, managing infrastructure, driving domain migrations, and providing comprehensive technical support to all countries we operate in.

This is what you’re going to do as IT Coordinator:

Systems Administration & Core Support 

• Server Management: Administer and maintain Windows Server environments, including both on-premise Active Directory (AD) and Microsoft Entra ID.

• M365 & Exchange: Manage the global Microsoft 365 tenant, taking ownership of Exchange administration, security policies, and Teams configurations.

• Endpoint Management: Co-manage our device strategy with full administrative access to Microsoft Intune, overseeing the endpoint enrollment process for hardware across our European and UK locations.

• Cross-Border Escalations: Serve as a high-level escalation point, resolving complex tickets (software glitches, custom SMTP integrations, secure VPN access) for remote users and Sircle Collection employees across all of our operating countries.

Site Takeovers, Integrations & Documentation 

• Domain Control: Act as a technical lead during new property acquisitions. Take swift control of legacy domains, networking equipment, and backend infrastructure.

• System Migration: Seamlessly migrate user data, mailboxes, and services from newly acquired sites into the centralized Sircle Collection ecosystem.

• Technical Documentation & Knowledge Sharing: Meticulously document technical implementations, new site integrations, and infrastructure configurations. Translate complex setups into clear guides within the central Knowledge Base, ensuring standard operating procedures and local fixes can be replicated internationally by the broader IT team.

Local Amsterdam Operations (Hands-on) 

• Physical Intervention: Serve as the primary escalation point for Amsterdam hardware. If a switch goes down in a server room or critical front-desk hardware fails, you are there to resolve it.

• Hardware Logistics & Onboarding: Manage physical hardware provisioning (laptops, mobiles) for staff based in the Netherlands.

• Vendor Management: Liaise with local Dutch ISPs, cabling vendors, and hardware suppliers to maintain local infrastructure stability.

This is why you’re the best candidate

• Experience: 3+ years in an IT Support, Systems Administrator, or IT Coordinator role, with a strong focus on backend infrastructure and a proven track record of writing high-quality technical documentation.

• Mindset: You thrive in a fast-paced environment and view company acquisitions as exciting technical puzzles to solve. You see the entire Europe and UK network as your client and do not let borders dictate your support quality.

• Languages: English is your primary working language. Dutch is a strong asset for dealing with local vendors and staff.

• Bonus Skills & Industry Experience: Previous exposure to the hospitality sector (such as Property Management Systems or Point of Sale systems) is highly advantageous. Familiarity with Veeam backup solutions or Zendesk is also considered a great plus, but not required.

Our benefits and fun

• Primary working conditions (market conform)

• Personal and professional development opportunities

• Fixed employee rates for all Sircle Collection hotels

• A day off to celebrate your birthday

• One free night’s stay at one of our amazing hotels every year

• Free Bootcamp @ Sir Adam twice a week

• Monthly company drinks and frequent teambuilding events

• A great team & leading hotel company

About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past years, our Amsterdam-based company has grown to include three unique hotel brands, three restaurants, a design concept store –all located in some of Europe's and London’s most inspiring neighborhoods. When you ask us what makes our work so much fun, almost everyone answers “the team”. The great working atmosphere and the necessary dose of humor undoubtedly contribute to this.

What we do and are proud of

With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.

Our application procedure
Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter will contact you within 5 days to let you know if we want to schedule a meeting.