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Front Office Agent (m/f/d)
- Vienna, Austria
- Front Office
- Max Brown Hotel 5th District
Job description
Front Office Agent (m/f/d) – Max Brown 5th District
Are you ready to offer our guests unforgettable stays? As a Front Desk Agent at Max Brown 5th District, you’ll introduce our guests to the authentic charm of Vienna and make them feel truly at home with your warm and welcoming service.
Why this role is special:
At our hotel, it’s not just about hospitality – it’s about heartfelt service. You’ll be the first point of contact for our guests, ensuring their stay is a memorable experience through your friendly and attentive demeanor.
Your responsibilities:
Welcome our guests with a warm smile and handle all front desk matters with care.
Ensure smooth check-in and check-out processes and be available to assist with any questions or issues.
Collaborate with your team to develop creative ideas that continuously improve the guest experience.
Monitor guest reviews and respond to feedback to help us enhance our service.
Flexibility and coordination with other departments, such as Housekeeping, come naturally to you.
Job requirements
At least 1 year of experience at the front desk or in a similar position in the hospitality industry.
Fluent in German and English to confidently support our international guests.
A warm, communicative, and solution-oriented personality who enjoys making guests happy.
Benefits & Compensation:
We offer a competitive salary along with attractive benefits:
Flexible working hours: We care about your personal and family circumstances. Let’s find the work model that suits you best.
Day off on your birthday: Celebrate your special day with an extra day off!
Subsidies: For your Wiener Linien public transport ticket and gym membership.
Discounts: Exclusive employee rates and Friends & Family discounts at all Sircle Collection hotels.
In-house experience: Enjoy a free overnight stay once a year at any hotel within our group.
25% discount at our Seven North restaurant
The monthly salary for a 40-hour week is EUR 2,263.00 gross/month.
We are an equal opportunity employer and strongly value a diverse and inclusive workplace culture. So don’t hesitate to apply – we’d love to get to know you
Details
- Vienna, Austria
Front Office
Max Brown Hotel 5th District
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We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.
Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.
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