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F&B Head Hostess - Supervisor

    • Barcelona, Spain
  • Food & Beverage
  • Sir Victor Hotel, The Rooftop

Job description

🛎 Join the Food & Beverage team at Sir Victor Hotel! 🛎

About Sir Victor Hotel 🌟

The hotel is set just off of Passeig de Gràcia—Barcelona’s grand, humming shopping boulevard—and a few doors down from Gaudí’s masterpiece Casa Milà. Sir Victor reflects and amplifies the vibrant, creative spirit of the city.

At Sir Victor, we seek more than just talent—we look for bold, creative, and ambitious minds that dare to innovate and surprise.

If your share our passion for hospitality, creating a one-of-a-kind hotel, and is in your DNA to be creative, ambitious, surprising and to provide heartfelt service, this opportunity is for you!

What you will do:

In this role, you will lead the team to ensure seamless service and guest well-being while proactively managing reservations, welcoming guests with an outgoing personality, and providing expert culinary guidance to create memorable 'wow' experiences that align with hotel standards and drive financial success.

Main responsibilities:

  • Sales & Profitability: Drive proactive upselling and cross-selling within the team and promote in-house services (SPA, Room Service, etc.) to maximize revenue and departmental profit.

  • Operational Excellence: Oversee accurate billing and payments, ensure meticulous shift closing procedures, and maintain a safe, efficient work environment by managing tools and materials responsibly.

  • Guest Experience & VIP Care: Provide a warm welcome to all guests, take full responsibility for VIPs and special requirements (elderly, children), and handle reservations or complaints with a "wow" service mindset.

  • Team Leadership: Lead daily briefings to communicate specials and menu changes, ensuring the team is aligned to meet guest expectations and maintain high service standards.

  • Quality Control & Coordination: Collaborate with Sales and F&B managers for event setups, communicate precise order details to the kitchen, and verify the presentation and quality of every dish before service.

What’s in it for you?

·         Full time - fix term contract (march to october)

·         Be part of a fast-growing, international, and innovative group.

·         Enjoy amazing discounts at our hotels and restaurants in Europe.

·         A day off to celebrate your birthday

·         A great team & leading hotel company.

Job requirements

  • +3 years experience in a similar role in the hospitality industry.

  • Ability to communicate in Spanish/English.

  • Be proactive, dynamic, and have a positive attitude.

Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter! Our recruiter will contact you within 5 days to let you know if we want to schedule a meeting.

Diversity & Inclusion
We are an equal-opportunity employer committed to fostering a diverse and inclusive culture. We encourage individuals from all backgrounds to apply—we’d love to get to know you.

Details

  • Barcelona, Spain
Food & Beverage
Sir Victor Hotel, The Rooftop

or

We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

Hiring Process

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