Sircle Collection has opened in Milan in December 2023 and we are looking for an experienced Hotel Manager to join our team.

Opened in Q4 of 2023, the first hotel is Sircle Collection’s newest Max Brown, housing 64 guest rooms in the city centre of Milan near Duomo. The casual, lifestyle brand is part of Sircle Collection’s vibrant group of one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighbourhoods.

As our Hotel Manager, you’ll be joining our team to nurture and grow this unique property. In this role, you’ll be responsible for the day-to-day operation of the hotel. You strive to maximize the overall performance of the hotel, the team productivity & performance and of course above all, guest and team member satisfaction! Together with the Regional Operations Director you will define yearly operational goals and make action plans to achieve those goals.

Your main tasks and responsibilities include:

• Direct day-to-day operations of Max Brown Missori

• Proactively manage, coach and supervise all departments to maximize the hotel’s performances;

• Ensure the promotion and active communication of the vision, mission & values of the hotel brand;

• Responsible for a close working relationship with various HQ departments, such as P&C, Marketing, Branding, Finance, Sales & Revenue;

• Develop and maintain a regional network of stakeholders;

It is also important to have the technical knowledge necessary for the administrative management of a hotel facility in Italy:

• Complete knowledge of the 'hotel bureaucratic process for licenses and certificates (asl, fire, haccp and related..)

• Verification of safety measures and control by individual workers (ideal to have taken a supervisor course and have a valid first aid certificate).

• Basic knowledge of CCNL tourism - hotel chains and related application of current regulations

• Ensure compliance and enforcement of GDPR and Video Surveillance Equipment in accordance with existing regulations

What you’ll bring

• A Bachelor degree in hospitality management, or equivalent.
• 3 - 5 years’ experience in a comparable role, preferably in a (boutique) Milan hotel.
• Excellent interpersonal and communication skills, both verbally and written. Fluent in Italian and good command of English language.
• Excellent knowledge of local labour laws, as well as regulations in the hospitality sector.

What we offer

• Work that sparks real connections
• Join a talented international team where you can grow personally and professionally in a supportive environment.
• Enjoy complimentary stays at our stunning properties in The Netherlands, Spain, Germany and Austria, and soon other cities.
• Plus, get great discounts for your family and friends across all of our properties.
• A day off to celebrate your birthday.
• An additional Flex Day off to celebrate Hanukkah, Eid ul Fitr, Thanksgiving, your anniversary, or any other day that is special to you.
• Employee rates at all our properties in Europe’s most inspiring neighbourhoods.

About Sircle Collection

Sircle Collection is a vibrant group of one-of-a-kind hotels, restaurants and bars in Europe's most inspiring neighbourhoods. From housekeeping to finance and everything in between, we believe in work that sparks real connections. Our brands include Sir Hotels, Sircle Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, The Cover, as well as the properties of the W Amsterdam, the Edition Milan and more. In everything we do, we are focused on creating singular and surprising experiences for our guests across all of our brands. Learn more at www.sirclecollection.com

Interested in this vacancy?

Press the application button and send us your CV and motivation letter. Our People & Culture team will contact you within 5 days. Even if you don’t tick all the boxes of the job requirements, we would love to hear from you! If this role is not the perfect match, we may have another one just right for you.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments whenever possible for candidates with a disability.