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Night Manager (m/f/d)

    • Prague, Czechia
  • Front Office
  • Sir Prague Hotel

Job description

Sir Hotels is headed to Prague!

The newest addition to the Sir Hotels family and Sircle Collection's inaugural property in the historic city center, opening soon, will be situated near the picturesque Vltava River. Our boutique hotel will showcase 76 meticulously designed rooms, a delightful library, a boutique Spa, state-of-the-art fitness amenities, and the acclaimed Seven North restaurant.


Key Responsibilities

Guest Services:

  • Provide exceptional service to guests, addressing overnight inquiries, requests, and concerns with professionalism and efficiency.
  • Handle late check-ins, early check-outs, and ensure a smooth night audit process.

Operational Oversight:

  • Supervise night operations, ensuring all departments are functioning effectively and upholding brand standards.
  • Monitor hotel safety and security, addressing incidents or emergencies in line with established protocols.

Team Leadership:

  • Lead and support the night team, fostering a positive working environment and ensuring team readiness to deliver high-quality service.
  • Conduct training and development activities for night team members as needed.

Night Audit and Reporting:

  • Perform nightly financial audits, prepare daily reports, and ensure accurate handovers to the morning team.
  • Collaborate with the Front Office Manager to identify and resolve operational challenges.

Emergency Response:

  • Act as the point of contact for emergencies, ensuring guest and staff safety through effective crisis management.
  • Coordinate with external services, such as medical or security personnel, when necessary.


Job requirements

  • Czech and English needs to be spoken and written fluently 

  • Previous experience in a supervisory or managerial role within the hospitality industry, preferably in night operations.
  • Strong problem-solving and decision-making skills, with the ability to handle high-pressure situations.
  • Excellent communication and interpersonal skills, with a guest-focused mindset.
  • Flexibility to work overnight shifts, including weekends and holidays.

Our Benefits and Fun:

  • Play a pivotal role in an exciting next chapter at Sircle Collection and shaping the future of hospitality in Prague.
  • Join a talented international team where you can grow personally and professionally in a supportive environment.
  • Work alongside some of the brightest minds in hospitality and help build a global collection of boutique hospitality brands.
  • Embrace our core values of heartfelt service, creativity, ambition, and surprise as we strive to create exceptional experiences for our guests.
  • Enjoy one free night’s stay at our stunning properties in The Netherlands, Spain, Italy, Germany and Austria or Czech Republic once a year.
  • Plus, get great discounts for you, your family and friends across all of our properties.
  • Celebrate your birthday with an extra day off.
  • Get one flex day off every year just like this.


About Sircle Collection
Sircle Collection is a vibrant group of one-of-a-kind hotels, restaurants and bars in Europe's most inspiring neighborhoods. From housekeeping to finance and everything in between, we believe in work that sparks real connections. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, The Cover, as well as the properties of the W Amsterdam, and more. In everything we do, we are focused on creating singular and surprising experiences for our guests across all of our brands.

Learn more at www.sirclecollection.com


Interested in this vacancy?

Press the application button and send us your CV. Our Recruiter, Isabel Dankworth, will contact you within 5 days. Even if you don’t tick all the boxes of the job requirements, we would love to hear from you! If this role is not the perfect match, we may have another one just right for you.

For more information about the application procedure please contact Isabel Dankworth at +49 1727372200


Details

  • Prague, Czechia
Front Office
Sir Prague Hotel

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We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

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