Reservations Supervisor

Job description

Are you ready for the next step in your career? Do you like to lead our individual reservations team and are you able to guide them to the next level? Get in touch with us and become our new Reservations Supervisor!


Our Booking Office is an important department of our HQ in Amsterdam Centre. All your collegeaus work side to side at the same floor. The Booking Office is a vibrant department of the Sircle Collection. As our Reservations Supervisor you use all your management- and sales skills to achieve targets together with your team. You will lead daily our individual reservations team, 8 specialists, in Amsterdam to the next level. You will report to our Reservations Manager. Together with Booking Office Management you actively participate in developing of processes to be ready for our growth .


How do we intent to accomplish this?

By getting in touch with you, to hire the best of the best in the industry.


Responsibilities


  • Operational leading individual reservations team.
  • Taking care of a clear handover towards the onside operational teams;
  • Supporting hands-on your reservations team.
  • Making schedules for your team.


About You

  • You are willful, performance-orientated, demanding, determined and focussed;
  • You are a people’s person who can encourage your team;
  • You can make every reservation easy and unburden your team and guest;
  • You have an eye for detail and think along and come with solutions.
  • You are responsible for processing and monitoring all individual reservations for the hotels.
  • Together with your team you exceed all our customers' wishes.

Job requirements

  • MBO level and 2 years experience in Front Office or Booking Office in a leading role;
  • English needs to be spoken and written fluently, Dutch is a pre;
  • Knowledge of different PMS-systems is a big bonus;
  • You are super commercial and have a passion for hospitality;
  • Excellent social and communication skills;
  • Great teambuilder.


About Sircle Collection

Sircle Collection is a rapidly growing independent hotel management company based in Amsterdam. As a true industry innovator, Sircle Collection creates locally rooted storytelling hotel concepts in strategic locations in Amsterdam and key destinations in Europe. The collection includes the contemporary design-led lifestyle brand Sir Hotels with hotels in Amsterdam, Berlin, Hamburg, Barcelona and Ibiza; Max Brown Hotels located in Amsterdam, Berlin, Vienna and Düsseldorf; Park Centraal located in Amsterdam and The Hague. In addition, the portfolio includes X Bank, a concept store exclusively selling Dutch design, art and fashion. Plus, Sircle Collection does the asset management of the W Amsterdam by Marriott International.


Benefits

Primary working conditions (market conformity)

Discounts:

  • Hotel benefits (The Netherlands, Spain, Germany and Austria)
  • Discount: Employee rate (50%) and Family & Friends rate (30%)
  • Restaurant benefits - The Entourage Group (25%)
  • Sale moments at XBANK (10%)
  • Business Fitness Nederland (2.975 locations)

Fun (for free)

  • Bootcamp every Monday @ Sir Adam
  • Birthday & Christmas Gifts
  • Paid moving day

Time to relax

  • Yearly New Year’s Party
  • Weekly Friday afternoon drinks
  • Department events
  • Staff Society Membership (small contribution)
  • Training and development programs

Food (for brains)

  • Training and development programs


How to apply?

Please send us your CV and motivation.

For further information call +31 (0)20 710 72 94