Reservations Internship

Job description

Are you looking for an exciting internship? Also for an organization which organize nice events for their staff? Come and meet Sircle Collection!

 

As Reservations Intern, you support the Reservations Department of Sircle Collection. The Reservation Department is part of the HQ of Sircle Collection in Amsterdam Centrum. As a Reservations intern, you are responsible for processing and booking individual reservations for all our hotels in Amsterdam. You know how to react to changes and process reservations as our guests wishes. In addition, it is your mission to generate the highest possible revenue and to communicate with the guest and hotels in the best possible way. This internship starts a.s.a.p. 

 

How do we intent to accomplish this?

By getting in touch with you, to hire the best talents in the industry.

 

About you

  • You are a people’s person who can encourage guests for our hotels;
  • You can make every reservation possible and unburden the guest;
  • You have an eye for detail and think along and come with solutions.

 

Responsibilities

  • You are responsible for processing all individual bookings for the hotels;
  • You make sure that all of our customers' requirements are met;
  • You actively sell the services and facilities in the individual hotels;
  • You process options, special requests and changes to existing reservations correctly and on time;
  • You answer phone calls, emails and report directly to the Reservations Supervisor.

Job requirements

  • Minimum MBO (level 4) work and thinking level and follow a (preferably) hospitality or tourism education;
  • Excellent knowledge of the Dutch and English language, spoken and written;
  • Good communication and computer skills;
  • Being able to handle confidential information well;
  • Flexible, take initiatives and creative.

 

About Sircle Collection

Sircle Collection is a rapidly growing independent hotel management company based in Amsterdam. As a true industry innovator, Sircle Collection creates locally rooted storytelling hotel concepts in strategic locations in Amsterdam and key destinations in Europe. The collection includes the contemporary design-led lifestyle brand Sir Hotels with hotels in Amsterdam, Berlin, Hamburg, Barcelona and Ibiza; Max Brown Hotels located in Amsterdam, Berlin, Vienna and Düsseldorf; Park Centraal located in Amsterdam and The Hague. In addition, the portfolio includes X Bank, a concept store exclusively selling Dutch design, art and fashion. Plus, Sircle Collection does the asset management of the W Amsterdam by Marriott International.

 

Our Company Values

  • Creativity is our backbone: each member of our company is creative, and we use that to create tailor-made, one-of-a-kind experiences.
  • We are ambitious: we are always looking for the new, next and different, and we believe in growing ourselves.
  • We are surprising: we are fluid, we don’t settle, and we embrace uncertainty.

 

Benefits

Primary working conditions (market conformity)

 

Discounts:

  • Hotel benefits (The Netherlands, Spain, Germany and Austria)
  • Discount: Employee rate (50%) and Family & Friends rate (30%)
  • Restaurant benefits - The Entourage Group (25%)
  • Sale moments at XBANK (10%)
  • Business Fitness Nederland (2.975 locations)

 

Fun (for free)

  • Bootcamp every Monday @ Sir Adam
  • Birthday & Christmas Gifts
  • Paid moving day

 

Time to relax

  • Yearly New Year’s Party
  • Weekly Friday afternoon drinks
  • Department events
  • Staff Society Membership (small contribution)

 

Food (for brains)

  • Training and development programs

 

How to apply?

Please send us your CV and motivation to careers@sirclecollection.com. 

For further information call +31(0)20 710 72 94.