What we do and are proud of

With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.

About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 12 years, our Amsterdam-based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.

About Sir Adam

A mecca for music and culture lovers. With its bold presence in the A'DAM Tower in Amsterdam, Sir Adam resonates with the vibrant energy of the building's current occupants, including The Loft and The Shelter. The hotel is located just behind Central Station and overlooks the IJ River.

Why this vacancy is available

At Sir Adam, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Guest Service Manager, you will be responsible for the day-to-day operations and managing the team in all aspects of the Front Office and work along with them. With your sparkling personality and your hands-on mentality, you provide the ultimate experience for our guests and your team.

This is what you're going to do

• Together with your team, you will ensure our guests will have the most heartfelt service;

• You will supervise the team of Front Office Agents and Trainees;

• You will be working closely with the housekeeping and maintenance;

• Welcoming and guiding guests, conference guests and group leaders;

• Assist the daily operations on different departments;

• Overseeing "Health and Safety" procedures & coordination of crises;

• Handling complaints according to procedure.

This is why your new job is challenging

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. At Sir Adam the Front of House team is also responsible for the minibar refill in the rooms ánd for The Studios (our meeting rooms). As a result, you always keep an overview, are able to set priorities and switch quickly from task to task. You know how to make connections and you take the initiative when decisions must be made.

This is why you are the best candidate

To succeed in this role, we believe you should have a minimum of 1-2 years of work experience in a supervisor role. You speak and write fluently in English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team.

Our benefits and fun

• Primary conditions of employment (market-based Horeca CLA);

• Fixed staff rates for all Sircle Collection Hotels;

• 10% discount at X BANK: our unique concept store with Dutch art, fashion and design;

• A day off to celebrate your birthday;

• 25% discount at the restaurants of The Entourage Group;

• Discount on the hotel merchandise;

• Free In-house experience after 1 month;

• Paid moving day;

• Company drinks and teambuilding events;

• A great team & leading hotel company.

Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter Malou Koopmans will contact you within 5 days to let you know if we want to schedule a meeting. For more information about the application procedure please contact Malou Koopmans, +316 45801581.