Front Office Trainee (m/w/d)

Job description

Do you have a passion for the hospitality? Do you love to use your own creativity to surprise every guest in their journey with an effortless smile? Are you not afraid to be the first point of contact of an iconic hotel with your sparkling personality? Who knows, you could be our Front Office Trainee at Sir Adam!

Our Front office department at Sir Adam exists of three different specialities; front office, guest service and meetings & events. Our team believes in passionate and dedicated individuals, who are willing to bring service and hospitality to an unrivalled level. Our goal is to maximize and exceed our guest satisfaction by providing the best-personalized service possible.


About You

  • You are enthusiastic and confident in creating memorable guest experiences;
  • It’s in your nature to multitask, be proactive and be stress resistant;
  • You like to be part of a hardworking likeminded professional hospitality team;
  • Good communication skills in Dutch and English; both oral and written.


Responsibilities

  • Welcoming and being the first point of contact;
  • Working with the team to deliver an unforgettable guest experiences;
  • Process and handling all guest check-ins, checkouts, calls, requests and questions;
  • Handling bookings/ reservations and/or providing information about reservations in absence of the booking office (during evenings and weekends);
  • Providing guests with directions and information about the secrets of the city.

Job requirements

  • You are currently a student enrolled in a relevant MBO study;
  • Good communication skills in Dutch and English; both oral and written.
  • Flexibility in working morning/ evening and in the weekends;
  • You are available as of januari for a period of 6 months.


About Sir Adam

A mecca for music and culture lovers.

With its bold presence in Amsterdam’s A’DAM Tower, Sir Adam resonates with the vibrant energy of the building’s present occupants, including MassiveMusic, ID&T and Gibson. It’s just behind the city’s Central Station and overlooks the IJ River. Make sure to check out the rooftop for 360-degree views of the city.

About Sircle Collection
Sir Adam & Sir Albert are part of Sircle Collection, an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 10 years, our Amsterdam-based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.


Our company values

  • We offer genuine service: we believe in the importance of hospitality, and we respect and cherish the communities around us;
  • Creativity is our backbone: every member of our company is creative, and we use that to create customized, one-of-a-kind experiences;
  • We are ambitious: we are always looking for the new, next and different, and we believe in growing ourselves;
  • We are surprising: we are changeable, we don't settle, and we embrace uncertainty.


Benefits & Fun

  • Primary conditions of employment (market-based Horeca CLA);
  • Fixed staff rates for all Sircle Collection Hotels;
  • 10% discount at X BANK: our unique concept store with Dutch art, fashion and design;
  • A day off to celebrate your birthday;
  • 25% discount at the restaurants of The Entourage Group;
  • Discount on the hotel merchandise;
  • Free In-house experience after 1 month;
  • Paid moving day;
  • Free Bootcamp @ Sir Adam every week;
  • Company drinks and teambuilding events;
  • A great team & leading hotel company;
  • Placement fee of EUR 500,- per month;
  • Housing allowance of €80,- per month.


How to apply?
Send us your CV and motivation using the apply button below.