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Front Office Agent Part time (m/f/d)

Berlin, GermanyFront OfficeMax Brown Hotel Ku'damm

Job description

As a Max Brown receptionist, you take care of our guests and are the link between them and the urban insider Berlin. Being a receptionist at Max Brown means taking responsibility for a warm welcome to guests and ensuring that check-in and check-out runs smoothly.


Responsabilities

  • You see yourself as a host, welcome our guests warmly and deal with them openly and charmingly
  • You carry out the Check-In/Check-Out of our guests
  • You take phone calls and take reservation requests
  • You take responsibility for the cash management according to the credit policy
  • You give our guests insider tips for Berlin
  •  You actively support the shiftleaders and the front office manager and contribute to an effective and efficient operational process
  • You ensure an active communication flow between all departments of the hotel

Job requirements

  • You have a completed vocational training in the hotel industry, as well as first work experience in the front office 
  • You have the highest standards of quality and service, work independently and are a host with all your heart
  • Furthermore you are a team player, reliable and flexible
  • You also have very good German & English skills


Benefits

  • Holiday pay
  • Extra day off on your Birthday
  • allowance for your BVG ticket
  • Discount within Sirce Collectio: Employee rate (50%) and Family & Friends rate (30%)
  • Discounts within the Design Hotel Hotel Group™
  • Discounts through the Platform Hotel Employee Rate

We are an equal opportunity employer and committed to non-discrimination. We believe in hiring a diverse workforce and sustaining an inclusive culture, so don't hesitate to apply, we'd love to get to know you.

Details

Berlin, Germany
Front Office
Max Brown Hotel Ku'damm

or

We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

Hiring Process

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