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Front Office Agent (m/f/d)

Amsterdam, NetherlandsFront OfficeMax Brown Hotel Canal District

Job description

What we do and are proud of

With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.


Why this vacancy is available

As a Max Brown Agent, you are what makes the guest experience. We are looking for that sparkly personality to bring that alive! Checking someone in, shaking the perfect cocktail or pouring a heart into the perfect cappuccino are the tools to achieve this.


This is what you're going to do

  • You will be at the front desk where you check guests in and out, take reservations and make sure they are pampered during their stay;
  • You will make sure our guests are well fed and never parched by handling the breakfast, coffees behind the bar as well as cocktails and other drinks;
  • Sharing the ins and outs of what the city has to offer;
  • Working closely with your Housekeeping and Maintenance colleagues.


This is why your new job is challenging

On any given day, you are juggling between the Front Desk, the breakfast, a cocktail shaker or espresso machine. Does it sound a bit daunting? Don't worry, we've got you! It's up to us to make sure you have those tools and the knowledge to use them. That is why we make sure you get the right training. Not just at the start, but throughout your time with us. It is then up to you to use this to make genuine connections with your guests!

Job requirements

This is why you are the best candidate

To succeed in this role, we believe you should have minimum one year of relevant work experience in a Front Office role (internship including). Flexibility in working morning, evening and weekend shifts.It goes without saying that you are passionate with people, love to make connections and have a curious mindset towards your work, colleagues and guests. You are up for a challenge and would like to keep growing & developing.


Our benefits and fun

  • Primary conditions of employment (market-based Horeca CLA);
  • Fixed staff rates for all Sircle Collection Hotels;
  • 10% discount at X BANK: our unique concept store with Dutch art, fashion and design;
  • A day off to celebrate your birthday;
  • 25% discount at the restaurants of The Entourage Group;
  • Discount on the hotel merchandise;
  • Free In-house experience after 1 month;
  • Paid moving day;
  • Free Bootcamp @ Sir Adam every week;
  • Company drinks and teambuilding events;
  • A great team & leading hotel company;


Meet Mandy

Wow, you made it all the way to the bottom of the job description!

My name is Mandy, Front of House Manager at Max Brown Museum Square. In my opinion the hotel within Sircle Collection with the best location. Why? Because the hotel is located in the heart of the Museum District. If there is a match you will be welcomed by my awesome team, each with their unique personalities and areas of expertise. I have been working for Max Brown Museum Square for 3 years, starting off as a Bar & Desk Host. At Max Brown your guests are your friends you do not have the time for to hang out with. You share all the best spots to see and the most trendy restaurants and bars to visit. Max Brown Museum Square is cozy and gives our guest an authentic Amsterdam experience! Looking forward to meeting you!


Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter Khadika Attia will contact you within 5 days to let you know if we want to schedule a meeting. For more information about the application procedure please contact Khadika Attia, 06-41794330

Details

Amsterdam, Netherlands
Front Office
Max Brown Hotel Canal District

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We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

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