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Front of House Manager (m/f/d)

  • Amsterdam, Netherlands
OperationsMax Brown Hotel Canal District

Job description

In the role of Front of House manager, you are responsible for the overall success of the daily Front Office and F&B operations together with a dedicated team of Bar and Desk Hosts. You naturally inspire your team members with your upbeat personality, and you find it important to create a positive and inclusive work environment where fun comes first. In this role you will report directly to the Operations Manager of the hotel with whom you will constantly be looking for improvements, optimization and new ideas.


Are you getting excited? Read on because…


This is what you're going to do

  • Lead and train the team by coordinating the activities of the front office, breakfast and bar;
  • Drive, plan and achieve departmental goals by applying latest trends in the market;
  • Assist to monitor and handle guest complaints, and create pro-active planning to increase guest satisfaction scores;
  • Interview & selection and training & development of employees;
  • Flexibility to respond to different work situations (including scheduling);
  • Working closely together with our housekeeping and maintenance team.


This is why your new job is challenging

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made.

Job requirements

This is why you are the best candidate

To succeed in this role, we believe you should have an MBO or Bachelor degree in Tourism or Hospitality and have at least 2 years of experience in a management position in the Hospitality Industry. We expect you to have an operational mind-set yet a creative mind, who drives innovative ideas to increase guest satisfaction and revenue. You also speak and write fluently in English. It goes without saying that you are an inspiring manager who can make strategic decisions, has an helicopter view and is able to create and nurture a professional and inspiring environment to your guests and team.


Benefits & Fun

  • Primary conditions of employment (market-based Horeca CLA)
  • Fixed staff rates for all Sircle Collection Hotels
  • A day off to celebrate your birthday
  • 25% discount at the restaurants of The Entourage Group
  • Discount on the hotel merchandise
  • One free night’s stay at one of our amazing hotels every year
  • Paid moving day
  • Free Bootcamp @ Sir Adam every week
  • Company drinks and teambuilding events
  • A great team & leading hotel company.


What we do and are proud of

With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.


About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 13 years, our Amsterdam-based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods.


About Max Brown Canal District

Max Brown Canal District is set at the intersection of Amsterdam’s most iconic canals and made up of three historical canal houses. Walk inside and you’ll find a completely modernized interior, art by local artist Gino Bud Hoiting and the much-admired—and Instagrammed—book wall. You’ll always have the Max Brown essentials—great coffee, free WiFi and the most comfortable bed around. If you ever just want to unwind, grab a new read from the book swap library, have a drink from the honesty fridge, play a board game or lounge in our peaceful inner garden terrace.


Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter Lauren Smit will contact you within 5 workingdays to let you know if we want to schedule a meeting. 

Details

  • Amsterdam, Netherlands
Operations
Max Brown Hotel Canal District

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We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

Hiring Process

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