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Front of House Manager

Netherlands, AmsterdamFront OfficeSir Adam Hotel

Job description

What we do and are proud of

With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.


About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 12 years, our Amsterdam-based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.


About Sir Adam

A mecca for music and culture lovers. With its bold presence in the A'DAM Tower in Amsterdam, Sir Adam resonates with the vibrant energy of the building's current occupants, including Sony, Semifest and MassiveMusic. The hotel is located just behind Central Station and overlooks the IJ River.


Why this vacancy is available

There is music wherever there is rhythm. In order to keep the rhythm upbeat in the iconic & unique Sir Adam Hotel, we are looking for your expertise to make this happen. In the role of Front of House manager, you are responsible for the overall success of the daily Front Office operation together with a dedicated team of Guest Service Managers and Front Office Agents. You naturally inspire your team members with your upbeat personality, and you find it important to create a positive and inclusive work environment where fun comes first. In this role you will report directly to the Hotel Manager with who you will constantly be looking for improvements, optimization and new ideas.


Interested to keep Sir Adam’s rhythm alive? Read on because…

This is what you're going to do

  • Lead and train the team by coordinating the activities of the front office;
  • Drive, plan and achieve departmental goals by applying latest trends in the market;
  • Assist to monitor and handle guest complaints, and create pro-active planning to increase guest satisfaction scores;
  • Interview & selection and training & development of employees;
  • Flexibility to respond to different work situations (including scheduling);
  • Working closely together with our housekeeping and maintenance team.

Job requirements

This is why your new job is challenging

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made.


This is why you are the best candidate

To succeed in this role, we believe you should have an MBO or Bachelors degree in Tourism or Hospitality and have at least 2 years of experience in a management position in the Hospitality Industry. We expect you to have an operational mind-set yet a creative mind, who drives innovative ideas to increase guest satisfaction and revenue. You also speak and write fluently in Dutch and English. It goes without saying that you are an inspiring manager who can make strategic decisions, has a helicopter view and is able to create and nurture a professional and inspiring environment to your guests and team.



Benefits & Fun

  • Primary conditions of employment (market-based Horeca CLA);
  • Fixed staff rates for all Sircle Collection Hotels;
  • 10% discount at X BANK: our unique concept store with Dutch art, fashion and design;
  • A day off to celebrate your birthday;
  • 25% discount at the restaurants of The Entourage Group;
  • Discount on the hotel merchandise;
  • Free In-house experience after 1 month;
  • Paid moving day;
  • Free Bootcamp @ Sir Adam every week;
  • Company drinks and teambuilding events;
  • A great team & leading hotel company.


Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter Khadika Attia will contact you within 5 days to let you know if we want to schedule a meeting. For more information about the application procedure please contact Khadika Attia, 06-41794330

Details

Netherlands, Amsterdam
Front Office
Sir Adam Hotel

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We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

Hiring Process

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