Duty Manager Trainee (m/w/d)

Job description

Do you have a passion for the hospitality? Do you love to surprise guests in their journey with an effortless smile? Are you not afraid to be the first point of contact of an iconic hotel with your sparkling personality? If so, you could be our Duty Manager Trainee at Park Centraal The Hague!


The Front office team is like the hotel versatile with all kind of personalities, but with one common belief in providing a heartfelt service. Our vision is to create a work environment that focuses on the development of the team and its individual goals.

Our team members characterized by their grounded and optimistic mentality. Our common goal is to be a solid team and join forces to aim for the best guest engagement. We aim to help each other and inspire all travellers to create happiness through balance.


How do we intent to accomplish this?

By trying to get in touch with you, to hire the best of the best in the industry.


About You

  • You are confident in creating memorable guest experiences;
  • You are allergic for the sentence “Mission Impossible”;
  • It’s in your nature to multitask, be proactive and be stress resistant;
  • You like to be part of a hardworking likeminded professional hospitality team;
  • Good communication skills in Dutch and English; both oral and written. An extra language could be a plus.

Responsibilities

  • Welcoming and guiding guests, conference guests and group leaders;
  • Assist the daily operations on different departments;
  • Ensuring correct compliance with hotel procedures, rules and regulations;
  • Overseeing "Health and Safety" procedures & coordination of crises.
  • Monitor, track and answer Online Guest Reviews;
  • Handling complaints according to procedure.

Job requirements

  • You are currently a student enrolled in a relevant bachelor hospitality/ tourism related study;
  • Good communication skills in Dutch and English; both oral and written.
  • Flexibility in working morning/ evening and in the weekends;
  • You are available as of January 2022 for a period of six months.


About Park Centraal

Park Centraal is a heritage hotel brand offering the best in business and leisure travel under one Dutch icon. Grounded in the belief that happiness is made not found, we deliver our guests a world created from equal parts purpose and pleasure.

Engrained in everything we do — from historic properties with modern touches to meeting rooms with fully-stocked bars — we aim to bring every traveler back into balance. And with central locations within each city, guests are free to jump from a transatlantic call in their room to a five-star meal with ease. Whether traveling for business or leisure, pleasure or purpose, at Park Centraal guests don’t have to choose — they can balance both. Park Centraal is one of Amsterdam’s best city centre locations and adapts to the vibe of the city; positioned in between the famous Leidseplein, Museumplein and the fashion district, Park Centraal Hotel is right where you want to be.


About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 10 years, our Amsterdam-based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.


Our Company Values

  • We provide heartfelt service: we believe in the importance of hospitality, and we respect and nurture the communities around us.
  • Creativity is our backbone: each member of our company is creative, and we use that to create tailor-made, one-of-a-kind experiences.
  • We are ambitious: we are always looking for the new, next and different, and we believe in growing ourselves.
  • We are surprising: we are fluid, we don’t settle, and we embrace uncertainty.


Benefits & Fun

  • Primary conditions of employment (market-based Horeca CLA);
  • Travel Allowance;
  • Discount Hotels: Employee rate (50%) and Family & Friends rate (30%) (Netherlands, Spain, Germany and Austria);
  • A great team & leading hotel company;
  • Discount at XBANK (10%): a unique concept store with Dutch art, fashion and design;
  • Paid moving day;
  • Fun & wellbeing activities like weekly Bootcamp @ Sir Adam;
  • Personal training and development programs;
  • Placement fee of EUR 500,- per month.



How to apply?

Please send us your CV and motivation through the apply button below.