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Front Office Agent Part time & Full time (m/f/d)

  • Berlin, Germany
Front OfficeMax Brown Hotel Ku'damm

Job description

As a Max Brown receptionist, you take care of our guests and are the link between them and the urban insider Berlin. Being a receptionist at Max Brown means taking responsibility for a warm welcome to guests and ensuring that check-in and check-out runs smoothly.


Responsabilities

  • You see yourself as a host, welcome our guests warmly and deal with them openly and charmingly
  • You carry out the Check-In/Check-Out of our guests
  • You take phone calls and take reservation requests
  • You take responsibility for the cash management according to the credit policy
  • You give our guests insider tips for Berlin
  •  You actively support the shiftleaders and the front office manager and contribute to an effective and efficient operational process
  • You ensure an active communication flow between all departments of the hotel

Job requirements

  • You have a completed vocational training in the hotel industry, as well as first work experience in the front office 
  • You have the highest standards of quality and service, work independently and are a host with all your heart
  • Furthermore you are a team player, reliable and flexible
  • You also have very good German & English skills


Benefits

  • Holiday pay
  • Extra day off on your Birthday
  • allowance for your BVG ticket
  • Discount within Sirce Collectio: Employee rate (50%) and Family & Friends rate (30%)
  • Discounts within the Design Hotel Hotel Group™
  • Discounts through the Platform Hotel Employee Rate

We are an equal opportunity employer and committed to non-discrimination. We believe in hiring a diverse workforce and sustaining an inclusive culture, so don't hesitate to apply, we'd love to get to know you.

Details

  • Berlin, Germany
Front Office
Max Brown Hotel Ku'damm

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We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.

Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.

Hiring Process

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