Night Front office agent PT (m/w/d)

Jobbeschreibung

Are you a night owl that has a passion for the hospitality? Are you not afraid to be the first point of contact of an iconic hotel with your sparkling personality? Do you love to work in the industry that never sleeps? This could be your chance; we are looking for a Night Front office agent at Park Centraal Amsterdam!

The Front office team is like the hotel versatile with all kind of personalities, but with one common belief in providing a heartfelt service. As a Night Front office agent, you are responsible for all activities of the reception such as ensuring accurate services to our guest's and taking care of the night audit (completing administrative reports of the current day and preparing reports for the next day). Furthermore, you ensure the safety in and around the hotel. 


Our vision is to create a work environment that focuses on the development of the team and its individual goals. Our team members characterized by their grounded and optimistic mentality. Our common goal is to be a solid team and join forces to aim for the best guest engagement. We aim to help each other and inspire all travellers to create happiness through balance.


How do we intent to accomplish this?

By trying to get in touch with you, to hire the best of the best in the industry.


About You

  • You are enthusiastic and confident in creating memorable guest experiences;
  • You have previous experience as a Night Front Office Host and do not mind working independently on nights;
  • You have a great sense of responsibility and are accurate;
  • Good communication skills in Dutch and English; both oral and written.

Responsibilities

  • Welcoming and being the first point of contact either from a front office;
  • Process and handling all guest check-ins, checkouts, calls, requests and questions;
  • Responsible for the Night Audit and other administrative tasks;
  • Handling bookings/ reservations and/or providing information about reservations in absence of the booking office ( during evenings, nights and weekends);
  • Providing guests with directions and information about the secrets of the city.

Stellenanforderungen

  • MBO diploma or Bachelor degree, preferably MHS/HHS or tourism education;
  • Minimum two years of relevant work experience in a (night) front office role (internship including);
  • Flexibility in working morning, evening, night shifts and weekends;
  • In possession of a driver's license.


About Park Centraal 

Park Centraal is a heritage hotel brand offering the best in business and leisure travel under one Dutch icon. Grounded in the belief that happiness is made not found, we deliver our guests a world created from equal parts purpose and pleasure. 

Engrained in everything we do — from historic properties with modern touches to meeting rooms with fully-stocked bars — we aim to bring every traveler back into balance. And with central locations within each city, guests are free to jump from a transatlantic call in their room to a five-star meal with ease. Whether traveling for business or leisure, pleasure or purpose, at Park Centraal guests don’t have to choose — they can balance both

Park Centraal is one of Amsterdam’s best city centre locations and adapts to the vibe of the city; positioned in between the famous Leidseplein, Museumplein and the fashion district, Park Centraal Hotel is right where you want to be.


Benefits

Primary working conditions (market conformity Horeca CAO)

Discounts

  • Hotel benefits (The Netherlands, Spain, Germany and Austria)
  • Discount: Employee rate (35%) and Family & Friends rate (25%)
  • Restaurant benefits - The Entourage Group (25%)
  • Sale moments at XBANK (10%)

Fun (for free)

  • Bootcamp every Monday @ Sir Adam
  • Birthday & Christmas Gifts
  • Paid moving day

Food For Brains


  • Training and development workshops on our internal Sircle Collection Page.


How to apply?

Are you excited to be part of our Front office team and assist them to develop themselves into the most iconic hotel in the Netherlands that preserves cultures, environments, and experiences? Where purpose meets pleasure.


Please send us your CV and motivation through the apply button below.