Front Office Supervisor (m/w/d)

Jobbeschreibung

  • You become a member of the Sir Nikolai Front of House team
  • You support, supervise and train the receptionists
  • Furthermore, you will actively support the Front Office Manager and thus contribute to a smooth operational process
  • You will also be responsible for the check-in/check-out of our guests
  • You take responsibility for the cash management according to the credit policy
  • You ensure professional and friendly handling of guest enquiries and complaints
  • You give our guests insider tips for Hamburg and the surrounding area
  • You ensure an active communication flow between all departments of the hotel
  • You contribute your creativity and ideas

Stellenanforderungen

  • You have a completed vocational training in the hotel industry, as well as first work experience in the front office and ideally Opera knowledge
  • You have the highest standards of quality and service, work independently and are a host with all your heart
  • Furthermore you are a team player, reliable and flexible
  • You also have very good German & English skills


About Sircle Collection

We are an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. In our 9 years, our Amsterdam-based company has grown to include three hotel brands across 13 locations, three restaurants, one design concept store and three landmark properties—all set in some of Europe’s most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, as well as the properties of the W Amsterdam, the Edition Milan and more. In everything we do, we are focused on creating singular and surprising experiences for our guests. Learn more on sirclecollection.com.


Our Company Values

  • We provide heartfelt service: we believe in the importance of hospitality, and we respect and nurture the communities around us.
  • Creativity is our backbone: each member of our company is creative, and we use that to create tailor-made, one-of-a-kind experiences.
  • We are ambitious: we are always looking for the new, next and different, and we believe in growing ourselves.
  • We are surprising: we are fluid, we don’t settle, and we embrace uncertainty.



Benefits

  • Holiday pay
  • Travel allowance
  • Discounted fitness memberships
  • Discount: Employee rate (50%) and Family & Friends rate (30%)


How to apply?

Please send us your CV and motivation through the apply button below.